Platform Features

Everything you need to
automate customer engagement

From a no-code builder to real-time Voice AI, SellyChat gives your team the tools to deploy intelligent agents across every channel — without writing a single line of code.

Workflow Builder

Build complex AI workflows without code

Design multi-step conversation flows using a drag-and-drop canvas. Add conditions, branches, API calls, and AI responses — all visually. Deploy in seconds to any channel.

  • Drag-and-drop visual canvas
  • Conditional logic and branching
  • AI-generated responses powered by advanced language models
  • Instant deploy to web, WhatsApp, voice, and more
Try the Builder Free
No-code workflow builder canvas
Web Chat
WhatsApp
Web Voice
Phone / SMS
SellyChat
Omnichannel

One agent. Every channel.

Deploy a single AI agent across web chat, WhatsApp Business, browser-based voice, and traditional phone calls — all from one dashboard. Your customers get consistent answers no matter how they reach you.

  • Web Chat widget with custom branding
  • WhatsApp Business Cloud API
  • Phone & SMS via Twilio, Telnyx, SignalWire
  • Unified conversation inbox across all channels
See All Integrations
Voice AI

Real-time Voice AI for your website

Give customers a voice-first experience right in their browser. Powered by Google's Live API, SellyChat Web Voice handles turn-taking, natural interruptions, and low-latency responses — just like a real phone call.

  • Powered by real-time voice AI
  • Sub-second latency, natural turn-taking
  • No app install — works in any modern browser
  • Telephony fallback via Twilio / Telnyx
Try Voice AI Free
Voice AI waveform visualizer
📄
PDF Upload
🌐
Website Scrape
📝
Text / FAQ
🔎
Vector Search
Knowledge Base

Train your AI on your own content

Upload PDFs, scrape your website, or paste FAQs directly. SellyChat stores your content in a vector database (pgvector) and retrieves the most relevant context for every conversation — so your AI always answers accurately.

  • PDF, DOCX, TXT, CSV file uploads
  • Automatic website crawling & indexing
  • Semantic vector search (pgvector)
  • Auto-sync when your content changes
Analytics

Understand every conversation

Track conversation volume, resolution rates, handoff frequency, and user sentiment from a single dashboard. Identify gaps in your knowledge base and optimize your workflows with data-backed insights.

  • Real-time conversation dashboard
  • CSAT and sentiment scoring
  • Unanswered question detection
  • Exportable reports (CSV / PDF)
—% Resolution rate
—s Avg. response time
—★ Avg. CSAT score
—% Support deflection
Admin Full access — manage agents, billing, integrations
Editor Build workflows, edit knowledge base
Agent Handle live handoffs, view conversation history
Viewer Read-only analytics and reports
Team & Roles

Collaborate with your whole team

Invite teammates and assign granular roles. Keep builders building, agents handling live chats, and viewers accessing reports — without stepping on each other's toes.

  • 4 built-in roles: Admin, Editor, Agent, Viewer
  • Live handoff from AI to human agent
  • Shared inbox with internal notes
  • SSO support (planned)

Built for reliability at scale

Reliable infrastructure so you can focus on conversations, not uptime.

🔒

Security First

Data encryption at rest and in transit. Role-based access control throughout.

Built for Uptime

Reliable cloud infrastructure designed to keep your agents running around the clock.

🌍

GDPR Compliant

Data residency options, right-to-erasure support, and a Data Processing Agreement.

🔄

Real-Time Streaming

Powered by Laravel Reverb WebSockets for instant, real-time message delivery.

Start building your first AI agent today

7-day free trial on every plan — no credit card required.